Shipping & Returns

Delivery service
Deliveries within the Netherlands are delivered by PostNL/DPD/DHL or GLS.

Ordered on weekdays before 15:00, delivered the next day.
We strive to ship your products within 24-48 hours after receiving your
payment to send. However, it may happen that a product
(temporarily) out of stock. In that case we deliver the product
up to 10 business days after your payment is received.

Please note: some products have a different delivery time (e.g. larger items). This is stated with the product.

Shipping costs
Our shipping costs are fixed at the rates set by PostNL or GLS
shipping costs, plus the applicable VAT rate. The costs are
dependent on the weight of the goods you have ordered. In the
statement of your order you will see exactly what the shipping costs are.

Where does Bobbel Home BV deliver?
We deliver our products within Europe to several countries. Is your country not in the list of
shipping countries, please contact our customer service. We will then make an appropriate shipping quote.

Payment method
You can pay in four ways: via iDEAL, PayPal, Klarna Back Payment or bank transfer.

Returns and defects
Despite the great care we take with your order, it may happen that an item becomes defective or that you receive the wrong product through no fault of your own. In these cases, you must contact Bobbel Home B.V. within 10 days, which can be done through the online ticket system on our website or by writing a letter/E-mail to:

Bobbel Home B.V.
Complaint handling
The golden plough 51
3824DT Amersfoort
Netherlands

Unstamped shipments will not be accepted. For a quick handling of your complaint, please include a copy of the invoice or return form.

Please note: unfortunately, we cannot pick up furniture, you must return it to a pickup point. If you receive a return label from us, it will usually be for PostNL or DPD.